TERMS AND CONDITIONS
All orders are shipped from our HQ in Spain within 2/3 working days unless the item is out of stock in which case pre orders are shipped within 7 working days.
Delivery times vary depending on your location but will usually take 3/7 days for UK and EU countries.
RETURNS & CANCELLATION
Due to the personalised nature of our products we do not accept cancellations.
Returns are not accepted on orders where a discount code has been used.
We only accept returns on full price non personalised items.
All items returned to us within 14 days of delivery and must be in an unused condition with the tag still attached and original packaging. Return shipping is to be covered by the buyer.
Our mission is to bring you the very best experience when shopping with us and we pride ourselves on our customer service. If you need any help with any of our products please contact us through the chat tab below and we will be more than happy to guide you through the ordering process.
Here at Initially Leather we have a passion for luxury bags and only use the best quality materials in our products.
We also think that any item we own should be special and there is nothing more special than adding that personlised touch... thats why you can add initials to all of our products!